What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).
How We Use Cookies
UKWebMail uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, account access, and remembering your preferences. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| remember_me | Keeps you logged in (if selected) | 30 days |
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers your display preferences | 1 year |
| language | Stores your language preference | 1 year |
| timezone | Stores your timezone for accurate timestamps | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use privacy-focused analytics that do not track individuals across websites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ukwm_analytics | Tracks page views and user journeys (anonymous) | 30 days |
| _ukwm_session | Groups page views into sessions | Session |
Third-Party Cookies
We minimise the use of third-party cookies. The following third-party services may set cookies on our website:
- Stripe: Payment processing (essential for checkout)
- GoCardless: Direct debit payments (essential for checkout)
We do not use advertising cookies or share data with social media platforms for advertising purposes.
Managing Cookies
You can control and manage cookies in various ways:
Browser Settings
Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Here's how to access cookie settings in common browsers:
Impact of Disabling Cookies
If you disable essential cookies, you may not be able to use certain features of our website, including logging into your account. Disabling functional cookies may affect your experience but will not prevent you from using core features.
Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to check this page periodically.
Contact Us
If you have any questions about our use of cookies, please contact us at [email protected].