Features - UKWebMail

Reliability

Built for uptime

Email is critical. Our infrastructure ensures it's always there when you need it.

99.9% Uptime SLA

Contractually guaranteed availability backed by our service level agreement. If we fall short, you receive account credit automatically.

Dual Data Centres

Primary facility in London Docklands with full failover capability in Manchester. Your email keeps flowing even if an entire site goes offline.

Real-Time Monitoring

24/7 infrastructure monitoring with automated alerting. Our team responds to issues before most customers even notice.

Automatic Backups

Continuous backups with 30-day retention. Accidentally delete something important? We can recover it for you.

UK-Based Infrastructure

All servers located in UK data centres. Your data never leaves British soil, ensuring GDPR compliance and data sovereignty.

Transparent Status

Real-time system status page shows current performance and any maintenance windows. No surprises, complete visibility.

Security

Enterprise-grade protection

Your communications are protected by multiple layers of security, designed for businesses that can't compromise.

TLS Encryption

All email traffic encrypted in transit using TLS 1.2/1.3. Data at rest protected with AES-256 encryption across all storage systems.

Advanced Spam Filtering

Multi-layer spam detection blocks 99.8% of unwanted messages before they reach your inbox, while ensuring legitimate emails always get through.

Virus Protection

Real-time scanning of all inbound and outbound attachments. Multiple antivirus engines catch threats that single-engine solutions miss.

Two-Factor Authentication

Add an extra layer of security with TOTP-based 2FA. Compatible with Google Authenticator, Authy, and other standard authenticator apps.

SPF, DKIM & DMARC

Full support for email authentication standards. We configure these automatically for your @ukwebmail.com address to prevent spoofing and improve deliverability.

ISO 27001 Certified

Our information security management system is independently audited and certified to the ISO 27001 international standard.

Productivity

Access from anywhere

Your email on every device, with the tools you need to stay productive.

Modern Webmail

Access your email from any browser with our responsive, feature-rich webmail interface. Full functionality on desktop, tablet, or mobile.

Mobile Ready

Works with all major email apps on iOS and Android. Use the built-in Mail app or your preferred third-party client.

IMAP/POP3/SMTP

Full support for standard email protocols. Works with Outlook, Thunderbird, Apple Mail, and any other email client you prefer.

Calendar Sync

CalDAV calendar synchronisation keeps your schedule in sync across all devices. Create events on your phone, see them on your desktop.

Contacts Sync

CardDAV contact synchronisation ensures your address book is always up to date, no matter which device you use to add or edit contacts.

ActiveSync

Push email, calendar, and contacts to your mobile devices. Get new messages instantly without battery-draining polling.

Your Address

Premium @ukwebmail.com

Secure your professional email address with a trusted, recognisable UK email service.

Trusted @ukwebmail.com

Stand out from free email providers with a professional @ukwebmail.com address that recipients trust. Available since 1997.

Email Aliases

Create additional addresses that all deliver to the same mailbox. Perfect for departments like sales@, info@, or support@.

Auto-Responders

Set up automatic out-of-office replies when you're away. Schedule them in advance for holidays and business trips.

Email Forwarding

Automatically forward emails to another address while keeping a copy in your mailbox. Useful for backups or team workflows.

Migration

Switching is simple

Moving from another provider? We make the transition as painless as possible.

Free Migration Assistance

For Professional and Business plan customers, we offer complimentary migration assistance. Our team will work with you to transfer your existing emails, contacts, and calendar data to UKWebMail with minimal disruption to your business.

What We Handle

Email migration from most popular providers (Gmail, Microsoft 365, other IMAP hosts)
Account setup and configuration
SPF, DKIM, and DMARC pre-configured for optimal deliverability
Testing and validation before cutover
Post-migration support to resolve any issues

Self-Service Migration

Prefer to do it yourself? Our support documentation includes detailed guides for migrating from all major email providers. Our support team is always available if you get stuck.

Request Migration Help

Powerful features, simple service